Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of alinagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
0***r –
My husband was surprised how nice the set was. Also it was delivered very quickly also surprised to me. You guys are get a lot better than be4. So i’m giving 5stars also the set is same but nicer than pic shown on the app. Just wish You guys could spare a box for your watches ⌚️
m***r –
Late
E***d –
I like the set and the idea but not the band on the watch
W***d –
Loved it and my wife did to
Customer –
They are cute! Just hope the people i got them for like them as well
a***r –
The bracelet came broken but overall for the price… I’ll doctor on it.
U***r –
If the price is 0.33 cents. It’s a toy that I received for that price. They are pretty but very lightweight plastic. They are pinata-shaped.
Customer –
everything was fine, I liked it
Customer –
good quality
Customer –
Love it buy it again soon
a***r –
Got what i ordered thank you
Customer –
Very good item, my watch arrived without the button to activate it, but it wasn’t an issue not to use it, easy to fix.
U***d –
Love the watch itself but the bands you can tell were made very very poorly. My fiancés his broke the day he first tried to put it on.
Customer –
very nice
Customer –
They are watches that cost 20 pesos each.
Customer –
Good product. Recommended!
D***z –
Simple
M***o –
They arrived super well, they are very nice, I see. Come quickly, they are already here, I really liked them, I don’t even want to return them, they were ordered.
C***l –
Everything is fine
R***z –
Gave this one to couple for xmas they loved them. Great job
Customer –
They loved the set thanks
Customer –
Arrived within the estimated time and in good quality
N***a –
The strap material should be improved, but everything else is good
Customer –
Omg it’s great we love them
Customer –
Everything looks great.. The watches have an almost domed/faceted face. (for lack of a better term).. The watches and bremacelets are all very pretty. . The only except the women’s bracelet was broken and when i went to put on the watch, one of the little buckles that holds down arm band came off. . Which isn’t anything major. . Though the bracelet is upsetting. .
K***r –
Got it thank you so very much from kathy
L***e –
Excellent, arrived ahead of time.
Customer –
just like the image