Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of alinagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer –
It arrived 2 weeks after I bought it, and I think it’s a very good watch for the price, although the strap is not of such good quality. You can’t fault it for the price of the watch. However, the watch is a bit large and this may be a problem for someone with a very thin wrist.
3***r –
Very good, beautiful and careful watch
A***y –
Looks better in the photo
2***r –
too much top
Z***r –
Send and beautiful
Customer –
Great product
a***r –
High-quality product
A***e –
very good
J***z –
It’s very good to see in the photo
A***M –
Very beautiful watch.
J***a –
Very good recommendation
Customer –
Nice
K***r –
Excellent and I recommend buying.
3***r –
Very good, beautiful and elegant watch
Y***a –
very nice watch, recommended.
g***r –
Nice pants. Delivered in 10 days to Vinny
W***a –
Cool
G***o –
Excellent
M***o –
Good watch
A***o –
Great
m***m –
Item is as described
Customer –
Good
Customer –
Good product.
A***y –
Looks cheap
М***к –
G***s –
Perfect and beautiful. Recommended
j***a –
heavy watch
b***r –
Works perfectly for now.
Customer –
Excellent watch, arrived earlier than expected and without a single scratch, I recommend it 100%.
Customer –
Beautiful watch, nothing to envy of others bought in a watch store. 40 mm steel case, adjustable strap, beautiful.
Customer –
It’s a nice, simple and beautiful green watch. Setting the strap is not the most precise one. It is possible only via removing pieces of it. There is no alternate settings than with the somewhat more expensive straps. Despite this, wearing the watch is comfortable, the metal has a nice, smooth feeling on the hand. The movement is precise.
M***x –
Very good! It’s worth more than it costs and arrived very quickly too.
E***e –
It is exactly what it says, it’s beautiful and very functional. 10/10
G***a –
I really liked the watch.
Customer –
Good quality watch, suitable size, and stainless steel strap of good quality. I recommend it!
J***a –
Very good quality of the watch and good seller, resolved my inquiry quickly.
Customer –
It’s nice, just like in the picture. Good product
Customer –
The watch is great, gives the impression of something expensive, something with total formality, very good.
C***o –
Thank you, the package arrived quickly, the product is of high quality as always, above the standard, good luck. quality
Customer –
Very nice watch, just like the photo.
A***i –
I placed an order to Turkey on July 25th, it arrived in Izmir in 6 days. This is a record. I am very surprised.
j***r –
Very elegant, I liked it and will buy again.
Customer –
Good and high quality as shown in pictures. I like it
C***r –
Very beautiful!!! Thank you
N***n –
Photo as the advertisement. Looks good and elegant. Zip will take it to the watchmaker to shorten the band a bit as it is too late the was it is. I am satisfied with my purchase.
Customer –
I highly recommend it.
D***i –
Excellent price and quality of the watch, it looks very beautiful and elegant. The shipping to Mexico was quite fast.
Customer –
The watch is good so far, heavy and works well. It’s a bit loose but can be adjusted. It could have come in a box instead of plastic packaging; it would have enhanced the value of the item.
Customer –
Very beautiful and super fast delivery.
C***r –
Very cute!! Thank you.